General Terms & Conditions
Booking is available here online or you can call us to make a booking over the phone. We can take a provisional booking but this will not be confirmed until payment is received.
Bookings made less than 30 days before your holiday start date must be paid for in full at the time of booking.
Bookings made more than 30 days before your holiday start date can be secured by a 10% deposit – full payment will become due 30 days before your holiday start date. If payment is not received before this time you may lose your booking and deposit.
A refundable damage deposit of £350 will be charged at the time of full payment – this will be refunded within a week of departure if no damages, losses or excess cleaning charges are incurred.
We accept payment by bank transfer or cleared cheque (cheques must be posted at least 10 working days before payment is due).
PLEASE NOTE: It is a condition of booking that there is no smoking inside the property and pets are not permitted.
Any cancellation should be made in writing. If we are able to re-let your cancelled booking period we will do so, but your refund will depend on the level of rent received and any admin charges. If we cannot re-let then we will unfortunately be unable to refund your payments to date.
Below are the full terms and conditions which must be agreed to before booking:
Tenancy Terms & Conditions
This tenancy is subject to, and the Landlord and Tenant agree to, the conditions.
1.1 The Landlord lets and the Tenant takes the Property for the Term and at the Rent specified and the Tenant agrees to submit the Rent and the Damage Deposit to the Landlord by the dates specified.
1.2 The Landlord reserves the right to terminate this contract and relet the Property if the Rent due has not been received by the due date(s), and to retain the amount(s) already paid.
1.3 This contract is solely for a holiday let and no right of tenure is implied or inferred or exists beyond the agreed departure date(s) and time(s).
1.4 The Tenant is advised that this accommodation is set up for a maximum of …. 8 …. people and that no more than this number are permitted to sleep at the Property during the Term.
1.5 Bedrooms will be set up as: 2 double and 1 twin, 1 single or twin
1.6 Bed linen is provided.
1.7 Towels (bath not beach) are provided.
1.8 The Tenant may not sublet all or any part of the premises.
1.9 The Landlord will not be liable for any personal injury or any loss of or damage to the personal property of the Tenant or any person invited to access the premises by the Tenant during the rent period.
Further, the Landlord agrees:
2.1 To ensure that the Property, decoration, furnishings and floorings are in a clean, tidy and satisfactory condition, and that all appliances and equipment provided inside or outside the Property are in good and safe working order.
2.2 To ensure that the Property complies with statutory requirements applicable to a rented property, its contents, services and facilities.
Further, the Tenant agrees:
3.1 To keep the Property, furnishings and effects, including decoration and flooring, in a good, clean and tidy condition throughout the Term and to deliver up the Property, furnishings and effects, including decoration and flooring, at the end of the tenancy in a good, clean and tidy condition throughout, and to remove all rubbish from inside the Property. Failure to do this will result in a cleaning charge, minimum £50.
3.2 Not to damage or remove from the Property any of the furniture and effects and to leave such furniture and effects at the end of the tenancy in the same condition and location as they were at the commencement of the Term.
3.3 To make good, or pay for the cost of doing so, any damage and breakages to the Property or furniture and effects which may occur during the Term.
3.4 To clean or pay for the cleaning of all carpets, furniture, and curtains included in the letting which shall have been soiled during the tenancy beyond normal wear and tear expected for the Term.
3.5 Not to damage the Property or make any alteration or addition to the Property.
3.6 To insure own personal possessions.
3.7 Not do any act which may render the policy of insurance for the premises void and if the insurance policy of the premises should be rendered void or policy monies withheld in whole or in part by reason of any act of default of the Tenant, the Tenant will indemnify the Landlord against any loss consequent upon such act or default.
3.8 Not to leave the premises unoccupied unless all windows are closed and doors are locked. Any theft from or damage to the Property will be the responsibility of the Tenant, unless there is clear evidence of unlawful entry, as agreed by the Landlord’s insurance company.
3.9 Not to use the Property or allow its use for any purpose which is unlawful, immoral, offensive, dangerous or do or allow to be done on the premises anything which may become a nuisance to the Landlord or occupiers of nearby premises.
3.10 Not to occupy parking spaces within the cul-de-sac other than the two designated parking spaces directly in front of the house, and to ensure that cars are driven with care and consideration for occupiers of nearby premises.
3.11 NOT TO ALLOW SMOKING INSIDE THE PREMISES. Failure to comply with this clause with result in immediate forfeiture of the entirety of the Damage Deposit paid. Further, the Landlord and Tenant, agree that:
4.1 The Damage Deposit shall be retained by the Landlord as security for performance of the Tenant’s obligation and shall be repayable to the Tenant only after the end of the tenancy and then without interest and therefrom after deduction of any sums required to compensate the Landlord whether wholly or in part for any breach of obligation on the Tenant’s part.
4.2 Where the Damage Deposit does not cover the cost of compensation to the Landlord the Tenant agrees to settle additional costs.
5.1 Any cancellation should be made in writing. Upon receipt of written cancellation the Landlord shall attempt to relet the accommodation for the entire period of the booking.
5.2 If the Landlord is successful in reletting the accommodation, any refund will be dependent upon the level of Rent achieved for the replacement booking, less a handling charge payable to the Landlord.
5.3 If the Landlord is unable to relet the accommodation then all monies received with booking shall be forfeited.
6. The Landlord shall be excused performance of respective obligations under this Contract where circumstances amounting to Force Majeure (unusual and unforeseeable events including but not restricted to fire, flood, exceptional weather conditions, acts of God, etc) occur for as long as such circumstances last and affect contractual performance. Further, the Landlord shall only be able to rely on Force Majeure after taking all practical steps to remedy the effect of the Force Majeure.
7. This Agreement is governed by the laws of England and Wales and the parties submit to the nonexclusive jurisdiction of the English Courts.